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Sales Associate

2 months ago

Coquitlam, British Columbia, Canada Roots Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Roots. As a Sales Associate, you will play a vital role in promoting our brand values and providing exceptional service to our customers.

Key Responsibilities
  • Provide outstanding customer service and build relationships with customers to develop a loyal customer base.
  • Assist customers in finding the right products and provide product knowledge to enhance their shopping experience.
  • Process transactions accurately and efficiently, including handling cash, credit card payments, and returns.
  • Maintain a high level of product knowledge and stay up-to-date on new products and promotions.
  • Contribute to a positive and inclusive store environment by working collaboratively with colleagues and providing excellent customer service.
  • Perform visual merchandising tasks, including maintaining store displays and ensuring a visually appealing store environment.
  • Adhere to all Loss Prevention policies and procedures.
Requirements
  • Previous retail experience, preferably in apparel.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong product knowledge and ability to learn quickly.
  • Ability to work a flexible schedule, including evenings and weekends.
About Roots

Roots is a dynamic and fashion-forward company that is committed to providing exceptional customer service and promoting a positive and inclusive work environment. We are looking for individuals who share our values and are passionate about delivering outstanding customer experiences.