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Home Based Customer Support Specialist

1 week ago


Sydney, Nova Scotia, Canada Mass Markets Full time

Mass Markets is hiring for the position of Home Based Customer Support Specialist. As a Home Based Customer Support Specialist, you will be responsible for providing exceptional customer support to clients across the country. This role requires strong communication skills, a positive attitude, and the ability to work independently.

Main Responsibilities:
  • Customer Support: Provide top-notch customer support to clients via phone, email, or chat.
  • Troubleshooting: Troubleshoot technical issues and resolve customer complaints in a timely and professional manner.
  • Problem-Solving: Identify and resolve complex customer problems in a efficient and effective manner.
Requirements:
  • High School Diploma: Must have a high school diploma or equivalent.
  • Excellent Problem-Solving Skills: Possess excellent problem-solving skills and analytical thinking.
  • Basic Computer Knowledge: Proficient in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) and basic knowledge of Windows operating system.

We offer a competitive compensation package, including a base salary, benefits, and opportunities for career growth. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please apply today