Store Leadership Position
3 weeks ago
Store Manager
We are committed to developing an atmosphere where every member of our Beauty Community feels included, valued, and empowered. As a Store Manager, you will bring your leadership, talents, and experience to a team-oriented and dynamic environment.
Our managers are innovators, role models, and coaches who drive results and the development of our store team. They ensure exceptional customer satisfaction by providing outstanding sales service, assessing customer needs, and offering information on product features.
Key responsibilities include:
- Welcome customers into the store, address their inquiries, and actively engage with them.
- Drive and consistently achieve the department's sales goals on a monthly, quarterly, and yearly basis.
- Maintain the store in an in-stock and presentable condition, ensuring SalonCentric merchandising standards are upheld.
- Stay well-informed about the products in our inventory and mentor the store team to keep their product knowledge current.
- Process point-of-sale (POS) purchases and provide POS training to the store team.
- Cross-sell products to enhance customer satisfaction and increase sales.
- Lead the store team, emphasizing exceptional customer service and inventory control procedures.
- Manage the inventory ordering process to maintain optimal stock levels.
- Host in-store events and training sessions in collaboration with vendors.
Requirements include:
- Exceptional proficiency in the English language, both written and verbal.
- A minimum of two years of experience in customer service and retail sales, complemented by at least one year of prior experience in sales, operations, financial management, and performance oversight.
- Demonstrated prowess in organizational and time management, with the ability to efficiently prioritize tasks.
- Demonstrated leadership qualities, with the ability to inspire and guide a cohesive team.
- Possession of a cosmetology license is advantageous but not mandatory.
We are also committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA). Job Types: Full-time, Permanent
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