Business Intelligence Specialist

7 days ago


Thunder Bay, Ontario, Canada Flippa Full time

About the Job:

We are seeking an experienced Data Analyst to join our team as a Reservation and Ticketing Analytics Specialist. In this role, you will play a crucial part in driving business growth by analyzing transactional behaviors and trends, providing valuable customer data, insights, and reports to support informed decision-making.

Main Responsibilities:

  • Develop and maintain databases to store and analyze large datasets
  • Create detailed reports and presentations to communicate findings to stakeholders
  • Work closely with our system vendor to implement changes and troubleshoot issues
  • Provide expert-level knowledge of reservation systems and software
  • Collaborate with cross-functional teams to drive business growth
  • Stay up-to-date with industry trends and best practices

Requirements:

  • University degree in Business Administration or Economics
  • 2-3 years of experience in revenue management, pricing, or yield management
  • Preferred 2+ years' experience within the transportation industry (motor coach, passenger rail, or airlines)
  • Familiarity with reservation systems and software is highly valued
  • Advanced MS Excel skills (functions, pivot tables, data analysis, etc.)
  • Ability to translate complex data into understandable documents and presentations
  • Familiarity with analytics and visualization tools
  • Excellent communication and collaboration skills
  • Strong organizational, motivational, and analytical skills
  • Commitment to Health and Safety


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