Hotel Supervisor Lead

2 weeks ago


Niagara Falls, Ontario, Canada Ramada by Wyndham Niagara FallsFallsview Full time
Job Description

We are seeking a highly skilled and experienced Hotel Supervisor Lead to join our team at Ramada by Wyndham Niagara Falls/Fallsview. The successful candidate will be responsible for leading a team of hotel staff, overseeing daily operations, and ensuring exceptional customer service delivery.

Key Responsibilities:
  • Lead and supervise a team of 5-10 employees, providing guidance and support to ensure excellent performance and productivity.
  • Co-ordinate and assign tasks to team members, as well as review their work to ensure quality standards are met.
  • Hire and train new staff members in job duties, safety procedures, and company policies.
  • Maintain the operation of computer systems, equipment, and machinery, arranging repair work as needed to ensure business continuity.
  • Requisition materials and supplies to meet hotel needs.
Requirements:

To be successful in this role, you must have:

  • A minimum of 1 year to less than 2 years of experience in a similar supervisory position.
  • Secondary (high) school graduation certificate.
  • Excellent leadership and communication skills.
  • The ability to work in a fast-paced environment and maintain attention to detail.
  • Physical capabilities to stand for extended periods.
Working Conditions:

This is a permanent position requiring a 40-hour workweek. You will be working in a hotel setting with a diverse range of customers. As a member of our team, you can expect a dynamic and fast-paced work environment.

Compensation:

The estimated salary for this position is $55,000 - $65,000 per year, depending on experience and qualifications.


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