Food Service Supervisor

4 weeks ago


Sault Ste Marie, Ontario, Canada Ontario Inc. OA Quesada Burritos & Tacos Full time

At Ontario Inc. O/A Quesada Burritos & Tacos, we are seeking a skilled Food Service Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our food service department.

Key Responsibilities:
  • Establish Methods to Meet Work Schedules: Develop and implement efficient scheduling systems to meet the demands of our busy restaurant.
  • Supervise and Coordinate Activities of Staff: Lead and motivate our food service team to ensure excellent customer service and high-quality food preparation.
  • Train Staff in Job Duties, Sanitation, and Safety Procedures: Provide comprehensive training to new staff members to ensure they are equipped to perform their duties safely and effectively.
  • Estimate Ingredient and Supplies Required for Meal Preparation: Accurately forecast ingredient and supply needs to minimize waste and ensure optimal inventory levels.
  • Ensure Food and Service Meet Quality Control Standards: Maintain the highest standards of food quality and customer service, ensuring a positive experience for all customers.
  • Address Customers' Complaints or Concerns: Respond promptly and professionally to customer complaints, resolving issues in a timely and satisfactory manner.
  • Maintain Records of Stock, Repairs, Sales, and Wastage: Accurately record and analyze sales data, inventory levels, and waste to inform business decisions.
  • Prepare and Submit Reports: Provide regular reports to management on key performance indicators, including sales, inventory, and customer satisfaction.

    Requirements:

    • Fast-Paced Environment: Ability to work in a fast-paced environment with multiple priorities and deadlines.
    • Attention to Detail: Strong attention to detail and ability to maintain high standards of quality and accuracy.
    • 1 Year to Less Than 2 Years: Minimum 1 year of experience in a food service supervisory role.
    • Permanent: Full-time position with a permanent contract.
    • 32 Hours per Week: Work 32 hours per week, with a regular schedule and opportunities for overtime.


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