Financial Services Representative
2 weeks ago
As a Financial Services Representative at National Bank, you will play a key role in supporting Financial Planners in their administrative investment activities. This includes optimizing interactions with clients, using an advisory approach to detect opportunities, and proposing transaction and investment solutions. You will also ensure compliance with processes and implementation of new features. If you have a passion for customer service and business development, this role may be the perfect fit for you.
Key Responsibilities
* Optimize interactions with clients on technical, administrative, and operational aspects of their investment transactions.
* Use an advisory approach to detect opportunities and refer clients to the right specialist.
* Propose transaction and investment solutions when analyzing client files, if required.
* Support Financial Planners in data analysis and solving complex files to satisfy clients.
* Ensure compliance with processes used and the implementation of new features.
Requirements
* High school diploma and 3 years of relevant experience or college diploma and 1 year of relevant experience.
* Mutual Fund Representative (MFR) license (or obtain certification within 3 months of hiring).
* Experience in customer service and interest in business development.
* Basic investment knowledge.
* Experience in administrative support and in processing investment, financing, and transaction products.
* Proficient with IT tools and comfortable navigating digital tools.
* Ability to rigorously manage several requests at the same time.
What We Offer
As a Financial Services Representative at National Bank, you will have the opportunity to develop your skills through training, hands-on learning, and discussions with your partners. You will also have access to a wide range of flexible benefits to help promote your wellbeing and that of your family. These benefits include health and wellness programs, flexible group insurance, a generous pension plan, and employee share ownership plan, among others.
About Us
National Bank is a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We want to offer an accessible, barrier-free workplace to all employees and welcome all candidates who share our values.
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