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Technology Support Services
1 week ago
At Bloom Recruitment Inc, we are seeking a skilled IT Support Specialist Technician to join our team as a Technical Support Professional. This role involves providing expert technical support to clients, resolving complex issues, and deploying new client workstations.
The ideal candidate will have strong knowledge of desktops, laptops, printers, and imaging devices, with experience in server and network administration. They will also be responsible for administering and maintaining internal and client disaster recovery solutions, monitoring RMM tools for alerts, and managing client servers and network solutions.
The successful candidate will be required to build and maintain strong relationships with clients, becoming a trusted advisor through proactive solutions and exceptional communication. They will also be required to respond to after-hours mission-critical alerts and requests.
Bloom Recruitment Inc offers a comprehensive benefits package, including profit sharing, lifestyle spending accounts, health spending accounts, vacation time, paid time off, sick leave, internet expenses reimbursement, dental and extended health coverage, employee life insurance and accidental death & dismemberment, medical emergency assistance/travel health benefits.
