Customer Service Representative
23 hours ago
About the Role:
The Customer Service Representative will be responsible for handling incoming calls to book service appointments and managing customer interactions in a professional and courteous manner. This is an exciting opportunity to join our team at Midas of Kingston, where you will have the chance to provide excellent customer service and work with a dynamic team.
Responsibilities:
- Handle incoming calls to book service appointments and respond to customer inquiries
- Manage customer information and update records as necessary
- Communicate with stores to maintain efficient scheduling
- Follow all company policies and procedures
- Provide exceptional customer service and ensure customer satisfaction
Requirements:
- Dedicated to providing excellent customer service
- Confident on the phone and able to handle multiple customer interactions simultaneously
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
A competitive salary of $45,000 per year, flexible work-from-home options, and the opportunity to work with a reputable company like Midas of Kingston. As a valued member of our team, you will have access to ongoing training and development opportunities to help you grow in your role.
About Us:
Midas of Kingston is an independently owned and operated franchise location of the Midas chain. Our team is dedicated to providing exceptional customer service and ensuring that every customer has a positive experience. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.
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