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Garden Centre Team Member
1 week ago
The Yard Assistant plays a vital role in ensuring exceptional customer service and maintaining a well-organized yard. This position involves working closely with various departments to complete day-to-day tasks, including greeting customers, answering queries, receiving shipments, preparing orders and deliveries, and loading and unloading purchases or returns.
Key Responsibilities:- Greet customers and provide assistance with product information and selection.
- Offer expert knowledge on concrete and aggregate materials.
- Assist customers with calculating estimates for products required.
- Receive shipments, verify counts, and complete necessary documentation.
- Liaise with the Office regarding product shortages, damages, and back orders.
- Review purchase receipts and load items into customer vehicles.
- Load orders onto delivery vehicles.
- C coordinate returns with customer service before unloading.
- Maintain cleanliness, organization, and display of products.
- Liaise with other departments as needed.
- Prioritize Health and Safety compliance.
- Create a positive shopping experience for customers.
