Director of Programs and Service Delivery Operations

4 days ago


Ottawa, Ontario, Canada Department of National DefenceMinistère de la défense nationale Full time

About Our Team

The Department of National Defence/Ministère de la défense nationale is a leading provider of programs and services that support the needs of our military members, their families, and the broader Canadian public. Our organization is committed to excellence, innovation, and diversity, and we are seeking highly skilled professionals to join our team.

Job Summary

We are seeking a highly experienced Senior Director, Programs and Service Delivery to lead our strategic programs and service delivery efforts. The successful candidate will be responsible for overseeing the development and implementation of program strategies, managing complex projects, and collaborating with stakeholders to achieve organizational goals.

Key Responsibilities

  1. Program Development: Develop and implement strategic plans to enhance program effectiveness and efficiency
  2. Project Management: Manage project timelines, budgets, and resources to ensure successful project delivery
  3. Stakeholder Engagement: Collaborate with internal and external stakeholders to identify and address business needs
  4. Leadership: Lead cross-functional teams to deliver high-priority projects and initiatives

Requirements

  • Masters or Doctorate degree from a recognized post-secondary institution
  • Significant experience managing sensitive victim cases, issues, or highly sensitive files
  • Experience in overseeing the effective and efficient design, delivery, and ongoing monitoring of social services or health support programs
  • Ability to communicate effectively with diverse stakeholders

Benefits

As a member of our team, you will have access to a comprehensive benefits package, including competitive salaries, pension plans, and paid time off. We also offer opportunities for professional development and growth, as well as a collaborative and inclusive work environment.


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