Operations Coordinator

4 weeks ago

Winnipeg, Manitoba, Canada Canadian Pacific Railway Full time
Job Title: Operations Coordinator

Canadian Pacific Railway (CPKC) is seeking a dedicated Operations Coordinator to play a pivotal role in our operations support team. As a key member of our team, you will be responsible for overseeing the planning and execution of local operations, ensuring seamless execution of customer traffic and local T&E coordination.

Key Responsibilities:
  • Develop and implement Local Service Operating strategies to ensure operational efficacy and maintain accurate inventory records.
  • Offer round-the-clock systems support, addressing system issues and providing necessary training and coaching on application and system use.
  • Conduct thorough inventory audits for designated local assignments, ensuring accurate reporting and compliance with inventory management protocols.
  • Facilitate waybilling functions, ensuring accurate and timely processing of waybills and other essential documentation for operational efficiency.
  • Maintain up-to-date service exception logs across Canada and the U.S., identifying and reporting any discrepancies or issues for immediate resolution.
  • Generate and analyze performance scorecards, publishing Industry Service Summary reports based on collected data to evaluate service delivery against customer expectations.
  • Collaborate closely with trainmasters, issuing precise work orders to crews and offering immediate feedback and recommendations for process improvements to management.
  • Perform additional transactional work and duties as required, ensuring comprehensive support across all operational areas.
Requirements:
  • Strong analytical skills complemented by outstanding organizational capabilities.
  • Effective written and verbal communication skills, with proven problem-solving abilities.
  • Proven flexibility and adaptability in a dynamic, 24/7 operational environment.
  • Proficiency in Microsoft Office suite, especially Excel and Outlook, with the ability to quickly adapt to new technologies and systems.
  • Post-secondary education is preferred; relevant experience in transportation, logistics, or a related field is highly beneficial.
  • A results-driven approach with a commitment to teamwork and professional development.
What CPKC Has to Offer:
  • Flexible and competitive benefits package.
  • Competitive company pension and/or retirement plans.
  • Employee Share Purchase Plan.
  • Performance Incentive Program.
  • Annual Fitness Subsidy.
  • Part-time Studies Program.

As an employer with North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements. CPKC is committed to the safety and health of its employees and the general public. New hires may be required to undergo a drug screen. We appreciate your cooperation in keeping CPKC safe and drug free. The successful candidate will need to successfully complete the following clearances: Criminal history check and Reference check.

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