Service Technician
3 days ago
Join us at Spartan Controls Ltd., an industry leader in data management, industrial automation, valves, measurement and control solutions for process industries in Western Canada and beyond.
As a Field Service Specialist - Engine & Compression, you will play a vital role in supporting our customers across various industries such as mining, power, oil & gas, municipal, pulp & paper, and chemical.
Our Culture
Spartan is committed to fostering a collaborative and supportive work environment that encourages growth and development for our employees.
About the Job
We are looking for an experienced Field Service Specialist to join our team. The ideal candidate will have a strong background in instrumentation, electrical engineering, or mechanical trades, and possess excellent problem-solving skills.
Key Responsibilities
- Providing on-site support for gas compression control systems
- Becoming an industry expert on various products and technologies, including Programmable Logical Controllers (PLC), REMVue and Sixnet RTU (Isagraf), Allen-Bradley (RS500/5000 and Studio5000), Schneider Proface HMI (GP-ProEX) and PanelView HMI (FT View Studio), Altronic Shutdown & Control Systems, Ignition systems and their components, Air Fuel Ratio controllers, and much more
- Conducting quality assurance on new equipment, including testing and debugging
- Providing telephone customer support on E&C products and solutions
- Building lasting relationships with internal and external customers
- Participating in our 7/24 on-call rotation
- Frequent domestic travel with opportunities for international travel
Requirements
- At least one of the following with 3+ years related industry experience: Journeyman/Journeywoman/Journeyperson Instrument Technician Certificate, Journeyman/Journeywoman/Journeyperson Electrician Certificate, Instrumentation/Electrical Engineering Technology diploma, Heavy duty/Compressor mechanic
- Experience with industrial software, familiarity with computer hardware fundamentals, network communication structures and programming experience are considered an asset
- Moderate to strong computer skills/knowledge
- Preference given to candidates with Engine, Compressor, or gas process knowledge
- Strong problem-solving skills are critical for this position
- Mechanical aptitude, proper use of hand tools
- Safety-oriented mentality
- Solid customer service habits and practices
- Entrepreneurial work ethic
- High expectations for the quality of your own work, driven to do it right the first time
- Self-directed and able to work independently, as well as in a team environment
- Able to produce quality documentation in a timely and accurate manner
- Able to drive long distances (typically in the range of 2 to 4 hours one way)
- Occasional moderate lifting (i.e. up to approximately 25 kg)
- Willingness to occasionally work long days, answer the phone at all hours, go the extra mile to help customers
- Valid Class 5 driver's license, safe driving record and willing to travel
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