Optical Sales Associate

1 month ago


Pembroke, Canada Walmart Canada Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our Vision Centre team as a Vision Care Associate. As a key member of our team, you will play a vital role in providing exceptional customer service and supporting the operation of our Vision Centre.

Key Responsibilities
  • Greet customers and respond to phone inquiries in a timely and professional manner.
  • Assist with the booking of eye appointments and maintain accurate records.
  • Contribute to the maintenance of a clean and organized Vision Centre, including filing, cleaning, and visual merchandising.
  • Provide expert advice and support to customers in selecting eyewear, accessories, and repairs.
  • Facilitate effective communication between vision centre staff, customers, and doctors.
  • Process transactions efficiently and accurately, including handling cash, credit, and benefits systems.
  • Maintain layaway accounts and ensure timely completion of transactions.
  • Perform technical measurements of eyewear to ensure accurate fit and comfort.
Requirements

To be successful in this role, you will require:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • Ability to maintain confidentiality and handle sensitive customer information.
  • Flexibility to work a variety of shifts, including evenings and weekends.
Preferred Qualifications

While not required, the following qualifications would be an asset:

  • Previous experience in a retail or customer service environment.
  • Knowledge of optical products and services.
  • Basic computer skills and familiarity with point-of-sale systems.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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