Automotive Data Integration Specialist

5 days ago

London, Ontario, Canada automotiveMastermind Inc. Full time
Job Overview
We are seeking an experienced Automotive Data Integration Specialist to join our team at automotiveMastermind Inc. As a key member of our onboarding process, you will be responsible for successfully implementing our technology solutions with new customers. This role requires strong technical skills, excellent communication abilities, and a customer-centric approach.

About the Role
As an Automotive Data Integration Specialist, your primary focus will be on completing the onboarding process for new customers. This involves connecting to their dealership management system (DMS) databases, ingesting data, reviewing data sets, and ensuring each customer is properly configured. You will become an expert in our database configurations, data flows, and systems. Your ability to troubleshoot and resolve configuration issues efficiently will be essential to the success of this role.

Responsibilities
* Own and manage DMS implementation setup for new customers
* Obtain customer data, ingest it into our systems, and quality check for expected functionality
* Become a subject matter expert in dealership management systems and data extraction topics
* Own and manage the implementation of Mastermind's digital offerings
* Query and extract data using common computer languages such as SQL, C#, and/or Python
* Quickly own and resolve relevant support tickets, explain the root cause of the issue, and suggest process improvements for recurring cases
* Communicate status updates and next steps by phone and email to internal and external stakeholders
* Work diligently and collaboratively with members of other teams to meet or exceed communicated service level agreements
* Recognize setbacks and risks to expectations and escalate as required
* Own the initial and ongoing data quality of assigned customers
* Prioritize and manage concurrent work streams without supervision

Requirements
* Comfortable with technology and understanding of process-based tools
* Proficient user of Microsoft Excel
* Intermediate SQL knowledge preferred
* Auto industry experience or auto databases a plus
* Salesforce.com experience a plus
* Customer or functional project management experience a plus
* Working knowledge of Python a plus
* Facebook Business Manager experience a plus

About Us
automotiveMastermind Inc. is a leading provider of predictive analytics and marketing automation solutions for the automotive industry. We empower dealers to close more deals by predicting future buyers and consistently marketing to them. Our company culture thrives on speed, collaboration, and a passion for innovation. We're an organization in hyper-growth mode, and we need talented individuals like you to help drive our success. For this role, we estimate a salary of $60,000 - $80,000 per year, depending on experience and qualifications. If you're passionate about automotive data integration and excited about joining a dynamic team, please apply

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