Front End Team Lead

2 days ago

Ottawa, Ontario, Canada MA STUDIO Full time
Job Summary

We are seeking a highly skilled Front End Supervisor to join our team at MA STUDIO. As a key member of our front-end team, you will be responsible for overseeing the daily operations of our front-end department, ensuring that all tasks are completed efficiently and effectively.

Key Responsibilities
  • Assign sales workers to duties and ensure that they have the necessary skills and training to perform their tasks.
  • Authorize payments by cheque and maintain accurate records of all financial transactions.
  • Order merchandise and manage inventory levels to ensure that we have the necessary stock to meet customer demand.
  • Authorize the return of merchandise and resolve any issues that may arise with customers.
  • Sell merchandise and provide excellent customer service to ensure that customers are satisfied with their purchases.
  • Prepare reports on sales volumes, merchandising, and personnel matters to help inform business decisions.
  • Resolve issues that may arise, including customer requests, complaints, and supply shortages.
  • Organize and maintain inventory to ensure that it is accurate and up-to-date.
Requirements
  • 2 years to less than 3 years of experience in a front-end supervisory role.
  • Permanent employment with a minimum of 30 to 40 hours per week.
  • Fluency in English.
Working Conditions

This is a fast-paced environment that requires strong organizational and communication skills. The ideal candidate will be able to work independently and as part of a team to achieve business objectives.

Personal Suitability
  • Accurate and detail-oriented with a strong focus on customer service.
  • Organized and able to prioritize tasks effectively.
  • Reliable and able to work independently.
  • A team player with excellent communication skills.

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