Service Navigator 2 Social Worker

4 weeks ago

Toronto, Ontario, Canada Strides - Toronto Full time
About Us

Strides Toronto is a multi-service agency dedicated to improving the mental, social, and physical health of infants, children, and youth from prenatal stages to age 29, and their families. With a range of community, residential, and treatment services, we build strength and resilience through equitable, accessible, client-driven services, system leadership, and advocacy.

About the Role

The Service Navigator 2 Social Worker is a full-time permanent position that provides service planning, navigation, and brief supportive counseling to children and youth experiencing mental health concerns, and their families. This role ensures timely and seamless movement through publicly funded mental health services.

Key Responsibilities
  • Connect with children, youth, and families to gather information, match them to potential services, and support them in determining a service plan to address mental health concerns.
  • Collect information about strengths, service needs, risks, and related matters using established and standardized assessment tools.
  • Educate families about mental health and relevant services to facilitate their understanding, support informed decision-making, and readiness for treatment.
  • Match clients to services that meet their mental health concerns, support informed decision-making, and make referrals to identified programs.
  • Utilize tools and make contact with potential programs to ascertain program availability and waiting time, if any, for treatment.
  • Develop and maintain collaborative working relationships with stakeholders and service providers to ensure the needs and goals of the youth and families are prioritized.
Requirements
  • Bachelor of Social Work (BSW) or Master of Social Work (MSW), or other Mental Health related discipline is required (Master's Degree preferred).
  • Minimum of three years of related experience.
  • Must be registered and in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) as a Social Worker or the College of Registered Psychotherapists of Ontario (CRPO).
  • Excellent clinical assessment, formulation, and treatment planning skills are essential.
Preferred Qualifications
  • Understanding of departmental goals and the other roles/departments with whom they partner internally.
  • Ability, ease, and comfort in engaging and coordinating cross-sectoral teams when necessary.
  • A multi-systemic approach to working with families.
What We Offer

Strides Toronto offers a competitive salary range, comprehensive group health benefits, and a defined contribution pension plan. We are committed to providing an equitable and inclusive environment where our diverse team members and clients can thrive.

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