Care Team Coordinator
3 weeks ago
Job Summary:
Closing the Gap Healthcare Group is seeking a highly organized and detail-oriented Care Team Coordinator to join our team. As a key member of our team, you will be responsible for scheduling multiple workers with a large number of clients in a fast-paced environment.
Key Responsibilities:
- Advanced organizational skills, scheduling, and multi-tasking are required for this position.
- Provide excellent customer service and interact with clients to ensure a great experience.
- Schedule and coordinate service providers to meet client needs.
- Accurately and efficiently assess customer requests and address them immediately or escalate as appropriate.
- Work effectively with other team members to achieve common goals.
Requirements:
- An outstanding commitment to providing excellent client-centered customer service.
- Effective verbal and written communication skills.
- Precise attention to detail and efficiency in data entry.
- Knowledge of medical terminology is an asset.
- Computer and phone literacy.
- Team-oriented.
- A diploma from a community college in business administration, office administration, or medical office administration, or a Grade 12 diploma with related experience.
What We Offer:
- Competitive total compensation package.
- Group benefits, including medical and dental.
- Generous vacation package.
- In-depth training and orientation to set you up for success.
- A culture of performance recognition and appreciation.
- A commitment to excellence.
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