Care Team Coordinator

3 weeks ago


St Thomas, Ontario, Canada Closing the Gap Healthcare Group Full time

Job Summary:

Closing the Gap Healthcare Group is seeking a highly organized and detail-oriented Care Team Coordinator to join our team. As a key member of our team, you will be responsible for scheduling multiple workers with a large number of clients in a fast-paced environment.

Key Responsibilities:

  • Advanced organizational skills, scheduling, and multi-tasking are required for this position.
  • Provide excellent customer service and interact with clients to ensure a great experience.
  • Schedule and coordinate service providers to meet client needs.
  • Accurately and efficiently assess customer requests and address them immediately or escalate as appropriate.
  • Work effectively with other team members to achieve common goals.

Requirements:

  • An outstanding commitment to providing excellent client-centered customer service.
  • Effective verbal and written communication skills.
  • Precise attention to detail and efficiency in data entry.
  • Knowledge of medical terminology is an asset.
  • Computer and phone literacy.
  • Team-oriented.
  • A diploma from a community college in business administration, office administration, or medical office administration, or a Grade 12 diploma with related experience.

What We Offer:

  • Competitive total compensation package.
  • Group benefits, including medical and dental.
  • Generous vacation package.
  • In-depth training and orientation to set you up for success.
  • A culture of performance recognition and appreciation.
  • A commitment to excellence.

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