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Retail Store Manager

2 months ago

Mississauga, Ontario, Canada Upside Down Convenience Store Full time
Job Title: Retail Store Supervisor

We are seeking a highly motivated and organized Retail Store Supervisor to join our team at Upside Down Convenience Store. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:
  • Supervise and Train Staff: Lead and motivate a team of sales associates, providing guidance and support to ensure they meet sales targets and provide exceptional customer service.
  • Manage Store Operations: Oversee daily store operations, including inventory management, visual merchandising, and maintaining a clean and organized store environment.
  • Drive Sales Growth: Analyze sales data and develop strategies to increase sales, improve customer engagement, and enhance the overall shopping experience.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries, resolving issues, and ensuring customer satisfaction.
  • Inventory Management: Manage inventory levels, monitor stock, and maintain accurate records to ensure efficient stockroom operations.
  • Reporting and Analysis: Prepare and analyze sales reports, identifying trends and areas for improvement to inform business decisions.
Requirements:
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 1-2 years.
  • Experience: 1-2 years of retail management experience, preferably in a supervisory role.
  • Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and strong analytical and problem-solving skills.
Work Environment:

Our store operates in a fast-paced retail environment, with a focus on providing excellent customer service and driving sales growth. As a Retail Store Supervisor, you will be required to work a variety of shifts, including evenings and weekends.

What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career growth and advancement within our company.
  • Professional Development: Training and development opportunities to enhance your skills and knowledge.