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Store Operations Manager
2 weeks ago
At Farm Boy, we strive to create a unique fresh food shopping experience for our customers. As an Assistant Store Manager, you will play a key role in helping us achieve this mission.
Job DescriptionThis position is responsible for assisting the Store Manager in the day-to-day operation and management of the assigned store. Your goal will be to ensure a quality service approach to all employees, customers, and suppliers.
- Provide exceptional customer service while supporting Farm Boy's vision of delivering the best fresh shopping experience.
- Collaborate with Store Manager, Department Managers, and Retail Specialists to execute strategies aimed at achieving financial results and meeting stated goals.
- Communicate effectively with the team, including one-on-one coaching, huddles, metrics, product knowledge, and corporate policies and procedures.
- Develop and lead the team, conducting interviews, training, reviews, coaching, motivation, and recognition while maintaining confidentiality and trust.
- Promote company policy and ensure compliance by communicating management meetings, policy and procedure manuals, employee handbooks, written directives, Human Resources policies, etc.
- Assist in implementing the health and safety program and act on recommendations made by the Joint Health and Safety Committee.
- Participate in community events and maintain Farm Boy's presence in the community.
- Support the Store Manager in retail operations and deliverables, such as inventory, ordering, item maintenance, quality and rotation, shrink, merchandising, invoicing, scheduling, payroll, and ensuring timely opening and closing procedures.
- Protect the store, respond to emergencies, and ensure proper document maintenance and retention.
