Beauty Advisor

7 days ago


St Catharines, Ontario, Canada Hudson's Bay Full time

About the Role:

We are seeking a skilled Beauty Advisor to join our team at Hudson's Bay. As a Beauty Advisor, you will be responsible for providing exceptional customer service and expertise in fragrances to our customers.

Key Responsibilities:

  • Initiate service consultations by asking open-ended questions to learn the customer's preferences and needs
  • Build long-term partnerships and a client base through establishing and maintaining strong customer relationships
  • Promote sales of fragrances and provide information on new or existing products and services
  • Encourage sales by promoting the Hudson's Bay credit card and loyalty program to customers
  • Leverage product knowledge as a differentiating factor in the service experience
  • Understand the competitive market and be aware of trends and new products
  • Assist in the execution of special events, seasonal gift with purchase, and holiday programs
  • Act with customers in mind, possess great networking and relationship management skills

Requirements:

  • Proven consultative skills to provide information, advice, and guidance to customers on fragrances and services
  • A good knowledge of various fragrances and services available
  • Ability to conduct sit-down makeup and skincare consultations and demonstrate application
  • Commitment to providing excellence in customer service
  • Full flexibility with schedule (including evenings and weekends)

About Hudson's Bay:

Hudson's Bay is a leading retailer of fragrances and beauty products. We are committed to providing exceptional customer service and expertise to our customers. We offer a dynamic and inclusive work environment, with opportunities for growth and development.


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