Executive Director
4 weeks ago
We are seeking an experienced Executive Director to lead our retirement residence team. As a key member of our leadership team, you will be responsible for overseeing the general management of our residence, delivering a superior "More Living" experience to our residents.
As the Executive Director, you will lead a high-performing team, fostering a culture of excellence, collaboration, and continuous development. Your expertise in recruiting, training, and mentoring will ensure exceptional service and resident care.
You will be responsible for efficiently managing all department operations, ensuring smooth functioning, strict compliance with collective agreements, and optimized fiscal resource allocation. You will implement and maintain policies to uphold industry standards and regulations while achieving financial targets with maximum operational efficiency.
As the sales champion, you will create a focus on sales and occupancy, ensuring the team collaborates to meet and exceed occupancy targets. You will actively promote the residence within the local market, showcasing it as the top choice in retirement living.
As the financial performance expert, you will set and monitor targets for employee engagement, resident satisfaction, audits, occupancy rates, and net operating profit. Your strategies will help us surpass targets.
As the customer service advocate, you will build strong relationships with employees, residents, and their families, fostering open communication and continuous improvement. Seeking feedback from stakeholders, you will identify areas for enhancement and implement strategies to achieve our goals.
Perks and Benefits:
- Competitive Compensation Package: A lucrative compensation package, including a competitive salary, eligibility to our short-term incentive plan, and annual merit increases.
- Comprehensive Onboarding and Training: An extensive four-week onboarding program, designed to equip you with the knowledge, skills, and tools necessary to excel in your role.
- Coaching and Mentoring: Ongoing growth and development opportunities, working closely with our Regional and National teams.
- Dedicated Support: Access to dedicated support staff and resources to assist you in your role.
- Extensive Benefits Plan: A comprehensive benefits plan, including medical coverage, health benefits, an Employee Assistance Program, and a RRSP matching program.
- Generous Time Off: Four weeks of vacation per year, along with additional sick and personal days.
- Rewards and Recognition: Celebrating your dedication, hard work, and career achievements through our service awards program and celebration stations.
- Career Growth Opportunities: Clear paths for career progression within the organization.
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