Executive Housekeeper

4 weeks ago

Cranbrook, Canada Best Western Cranbrook Hotel Full time
Job Title: Executive Housekeeper

We are seeking a highly skilled and experienced Executive Housekeeper to join our team at Best Western Cranbrook Hotel.

Job Summary:

The Executive Housekeeper will be responsible for overseeing the housekeeping department, ensuring that all guest rooms and public areas are clean and well-maintained. This is a key role that requires strong leadership and organizational skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Plan and coordinate activities of housekeeping supervisors and crews
  • Co-ordinate inspection of assigned areas
  • Supervise staff and ensure that they are meeting the highest standards of cleanliness and customer service
  • Co-ordinate contract services and ensure that all necessary supplies and equipment are available
  • Ensure that safety standards and departmental policies are met
  • Maintain financial records and prepare budgets and payrolls
  • Supervise maintenance and repair services and co-ordinate maintenance and repair services
  • Conduct performance evaluations and appraisals
  • Maintain inventory of supplies, equipment and uniforms
  • Supervise in-house laundry services and co-ordinate in-house laundry services
  • Schedule and assign duties of housekeeping staff
  • Co-ordinate dry cleaning and valet services
  • Ensure that local health and sanitation regulations are carried out
  • Conduct infection control audit
  • Hire and dismiss staff
  • Respond to complaints of guests
Requirements:
  • 1 year to less than 2 years of experience in a similar role
  • Excellent leadership and organizational skills
  • Ability to work effectively in a fast-paced environment
  • Strong attention to detail and ability to maintain high standards of cleanliness and customer service
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
What We Offer:
  • Health care plan
  • Permanent employment
  • 30 to 40 hours per week
  • English as the primary language of work

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