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ONroute Brand Manager in Training

2 months ago

Newcastle, Canada ONroute Full time
Job Summary

We are seeking a highly motivated and experienced Brand Manager in Training to join our team at ONroute. As a Brand Manager in Training, you will be responsible for effectively managing the day-to-day operations of our assigned brand(s) and ensuring the delivery of sales and budgeted targets.

Key Responsibilities
  • Oversee and schedule day-to-day operations to deliver sales and budgeted targets
  • Execute ordering and all inventory processes
  • Hire, train, coach, and develop team members, including Health & Safety
  • Deliver brand, audit, and customer service standards
  • Act as Manager-in-Charge when General Manager or AGM are not present in the plaza
Inventory and Ordering Accountability

You are accountable for the inventory levels at your assigned brand(s) and for delivering budgeted food cost targets, including waste, par builds, and variances. You are responsible for setting up and maintaining accurate data in the inventory management system and ensuring orders are placed, received, stored, and reconciled on time.

Brand, Audit, and Customer Service Accountability

You are accountable to role model and ensure all team members are trained to deliver results that meet or exceed all brand, audit, and customer service standards. You are responsible for completing self-audits and assessments at required intervals and developing action plans to address opportunities.

Team and Health & Safety Accountability

You are accountable for hiring, training, coaching, and developing your team of Crew Members and Shift Supervisors. You are responsible for all scheduling and the achievement of labor targets for your assigned brand(s) and ensuring proper coverage and customer service at all times.

Manager-in-Charge Accountability

Where the General Manager or Associate General Manager is not present in the plaza, you will be responsible and accountable as the Manager-In-Charge, ensuring the overall needs of the total plaza are your first priority.

Minimum Qualifications, Knowledge, and Competencies
  • Requires 3-5 years of experience as a Supervisor or Manager in high-volume food and beverage or merchandise operations and/or other related management experience
  • Experience with POS Systems, Microsoft Office (Word, Excel, Outlook)
  • Ability to lead by example and dedicated to training, coaching, and developing your team to deliver results
  • Demonstrated exceptional customer experience focus
  • Strong interpersonal and collaborative skills with excellent communication skills and approachability
  • Sound operational experience and knowledge within the fast-food/food service industry
  • Must have reliable transportation to get to and from the plaza