Community Service Leader

7 days ago


Oakville, Ontario, Canada VIVA Retirement Communities Full time

As a Community Service Leader at VVA Retirement Communities, you will be responsible for leading and mentoring a staff of approximately 10 team members. Your key responsibilities will include planning, directing, supervising, and evaluating operational activities within the Housekeeping and Maintenance departments.

Key Responsibilities:
  1. Establish and implement quality service standards, conducting regular audits.
  2. Ensure compliance with regulatory requirements and company policies.
  3. Manage day-to-day operations, including service contracts, systems management, and maintenance of the building.

You will work closely with other departments to develop, coordinate, and maintain high levels of communication within the community, excellence in delivery of services, and overall happiness and engagement of team members. You will participate in VVA culture-related programs, support company values, vision, and mission, and facilitate department budgets.



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