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Warehouse Operations Specialist

2 months ago

Markham, Ontario, Canada Shein E-Commerce Co. Ltd. Full time

About SHEIN E-Commerce Co. Ltd.:

We are a global fashion and lifestyle e-retailer dedicated to making the beauty of fashion accessible to all. Our agile supply chain connects suppliers to our on-demand manufacturing technology, reducing inventory waste and enabling us to deliver a variety of affordable products to customers worldwide.

Our global offices reach customers in over 150 countries, and we work with outstanding, creative, and capable peers who share our energetic and open culture. We value respect, honesty, integrity, diversity, inclusion, and safety.

**Job Summary:**

We are seeking a highly motivated Warehouse Operations Specialist to support the operational aspects of our inbound and outbound activities, ensuring optimal productivity and contributing to the maintenance of our warehouse facility.

**Key Responsibilities:**

Warehouse Operation Support

  1. Coordinate with 3PL warehouse teams across various operational areas to enhance their contributions, maintaining clear communication with managers and supervisors to ensure smooth daily operations.
  2. Support the preparation and implementation of action plans to meet operational goals and foster ongoing improvement.
  3. Oversee departmental tasks, aiming to achieve all target metrics and SLAs, and assist in resolving operational challenges and conducting audits to identify trends.
  4. Contribute to team motivation, understanding shared goals and how to accomplish them, and participate in recognizing team achievements.
  5. Utilize WMS, TMS, or other systems to support day-to-day operations efficiently.
  6. Operate forklifts or reach trucks to support team operations during peak times or staff shortages.
  7. Perform additional tasks as needed, aligning with warehouse/logistics functions.

Warehouse Maintenance Support

  1. Coordinate with warehouse management and property management for scheduled maintenance activities, ensuring all maintenance work by various trades meets the operational needs of a 24/7 operation.
  2. Assist with general repairs and maintenance tasks, having practical knowledge and experience.
  3. Help maintain records, reports, and correspondence related to maintenance activities.
  4. Support the procurement and inventory management of maintenance supplies.

Health and Safety Support

  1. Assist in ensuring departmental compliance with labor laws and health and safety standards.
  2. Participate in inspecting work progress to ensure adherence to health and safety specifications, safety protocols, and SOPs.
  3. Contribute to filing health and safety incident reports and providing guidance to ensure project activities comply with health and safety plans.

**Requirements:**

  • Ability to perform physical tasks, including lifting objects up to 50 lbs.
  • Forklift and reach truck certification preferred.
  • A background in logistics management, business management, or a related field is beneficial.
  • 1-5 years of experience in a distribution or logistics environment.
  • Familiarity with ERP and WMS systems, and proficiency in Microsoft Office applications (Excel & Word).
  • Highly motivated and energetic, with a proactive approach to solving problems.
  • Good analytical abilities, capable of identifying and solving challenges effectively.
  • Effective communication skills, both verbal and written.

We are an equal opportunity employer, committed to fostering a diverse and inclusive workplace.