Sales Team Lead

2 weeks ago


Rocky Mountain House, Canada Springbrook General Store Full time

Sales Supervisor Job Description

At Springbrook General Store, we are seeking a highly skilled Sales Supervisor to join our team. As a Sales Supervisor, you will be responsible for overseeing the sales floor, managing sales staff, and ensuring excellent customer service.

Key Responsibilities:

  • Assign sales workers to duties and oversee their performance
  • Hire and train or arrange for training of staff to ensure they have the necessary skills to succeed
  • Order merchandise and authorize returns to maintain a well-stocked store
  • Establish work schedules to ensure adequate coverage
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions
  • Resolve issues that may arise, including customer requests, complaints, and supply shortages
  • Organize and maintain inventory to prevent stockouts and overstocking
  • Supervise and co-ordinate activities of workers to ensure a smooth and efficient operation

Requirements:

  • 1 year to less than 2 years of experience in a sales or retail environment
  • Permanent employment with 35 hours per week
  • English as the primary language of communication

Work Environment:

  • Fast-paced environment with a focus on customer satisfaction
  • Attention to detail and ability to multitask
  • Combination of sitting, standing, and walking throughout the workday

Personal Suitability:

  • Client focus and ability to provide excellent customer service
  • Flexibility and adaptability in a dynamic environment
  • Reliability and accountability in meeting job responsibilities
  • Team player with a positive attitude and strong communication skills

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