Senior Travel Experience Designer

1 day ago


Vancouver, British Columbia, Canada Discover Holidays Full time
Travel Experience Designer at Discover Holidays

We are seeking a highly skilled and experienced travel designer to join our team at Discover Holidays. As a key member of our team, you will be responsible for crafting exceptional travel experiences that exceed client expectations.

About the Role:

The successful candidate will have extensive knowledge of Canada and Alaska, including popular destinations, activities, and cultural aspects. You will be responsible for designing personalized itineraries tailored to clients' preferences and desires, ensuring every journey is remarkable.

Key Responsibilities:

  • Crafting Unique Itineraries: Design custom itineraries that include accommodation, transportation, activities, and dining based on clients' preferences and available resources.
  • Client Consultation: Engage with clients to understand their travel preferences, interests, and budget constraints.
  • Destination Expertise: Stay up-to-date on the latest attractions, accommodations, and experiences in Canada and Alaska to provide relevant and current recommendations.
  • Logistics Coordination: Manage all aspects of the itinerary, including flights, transportation, reservations, and activities, ensuring a seamless travel experience.
  • Budget Management: Work within clients' budgets to create exceptional and memorable travel experiences.
  • Supplier Relations: Build and maintain strong relationships with suppliers to ensure high-quality services for clients.
  • Client Support: Provide exceptional customer service throughout the journey, addressing any issues or concerns promptly.
  • Safety and Compliance: Stay informed about travel regulations, health protocols, and safety guidelines to ensure the well-being of clients.
  • Feedback and Continuous Improvement: Collect post-trip feedback from clients and use it to enhance services and offerings.

Requirements:

  • Experience: At least 2 years of experience in travel consulting, itinerary planning, or a related customer service role.
  • Knowledge: In-depth knowledge of Canada and Alaska, including popular destinations, activities, and cultural aspects.
  • Skills: Excellent customer service and interpersonal skills, strong organizational and time management skills, proficiency with travel planning software and tools, attention to detail, and problem-solving abilities.
  • Passion: A genuine passion for travel and a commitment to providing extraordinary experiences.

Benefits:

  • Competitive Salary: An estimated salary of $65,000 per year, plus additional performance-based variable pay based on team success.
  • Comprehensive Benefits Package: Enjoy access to medical, dental, and travel insurance, employee health and wellness programs, travel benefits, and a dynamic work environment.


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