Strategic Operations Specialist

7 days ago


Vaughan, Ontario, Canada Sephora USA, Inc Full time

At Sephora USA, Inc., we're seeking an experienced Strategic Operations Specialist to join our team at our Vaughan Mills location. This is a full-time regular position that requires flexible availability including evenings, weekends, and holidays.

Job Summary

The Operations Consultant works in partnership with the Operations Supervisor to maintain stockroom organization and merchandise updates. As a Strategic Operations Specialist, you will be responsible for providing friendly, professional, and knowledgeable service to clients as needed during store business hours.

Key Responsibilities:
  • Provide exceptional client service, responding to inquiries and resolving issues efficiently.
  • Assist in maintaining standards of cleanliness and organization within the cashier zone, ensuring a seamless shopping experience for customers.
  • Communicate inventory issues or concerns to the Supervisor, Assistant Manager, or Store Manager, promoting proactive problem-solving and minimizing losses.
  • Participate in inventory control, monitoring stock levels and reporting any discrepancies.
Requirements:
  • 1-2 years of retail or client service industry experience, preferably in a stockroom capacity.
  • Possess excellent computer, arithmetic, and organizational skills, with the ability to multitask and prioritize tasks effectively.
  • A High School graduate or equivalent, with a strong focus on customer satisfaction and teamwork.
  • Flexible availability, including evenings, weekends, and holidays, to meet the needs of our dynamic business.
Compensation Package:

We offer a competitive salary of approximately $45,000 per year, based on your experience and qualifications. Additionally, you'll enjoy benefits such as medical, dental, and vision coverage, as well as opportunities for professional growth and development within our company.

About Us

Sephora USA, Inc. is part of LVMH Moet Hennessy Louis Vuitton, the world's leading luxury goods group. With over 360 stores across North America, we're dedicated to delivering an unparalleled assortment of prestige products, unbiased service from experts, interactive shopping environments, and innovation. Join our team and become a part of our mission to revolutionize the beauty industry.



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