Customer Service Ambassador

1 month ago


Brantford, Ontario, Canada beBee Professionals Full time $30,000 - $45,000
Overview

In a fast-paced and dynamic environment, beBee Professionals seeks an exceptional Customer Service Ambassador to deliver top-notch support to our clients. This role is perfect for individuals who thrive in a collaborative setting and are passionate about providing outstanding customer experiences.

Estimated Salary Range

We offer a competitive hourly wage of $18-$22 per hour, depending on experience and qualifications. In addition to a comprehensive health benefits package, you'll also enjoy opportunities for career advancement and employee discounts.

Key Responsibilities
  • Customer Support: Provide prompt and professional assistance via phone, email, and chat to ensure client satisfaction and resolve any issues that may arise.
  • Product Information: Offer detailed information about our services to help customers make informed decisions.
  • Issue Resolution: Effectively resolve customer complaints in a timely and professional manner, demonstrating empathy and problem-solving skills.
  • Documentation: Maintain accurate records of customer interactions and feedback to enhance service quality and improve processes.
  • Collaboration: Work closely with team members to identify areas for improvement and implement changes that drive business success.
Requirements and Qualifications
  • A high school diploma or equivalent; additional education is a plus.
  • Prior experience in customer-facing roles or related fields.
  • Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
  • Proficiency in customer service software and tools.
Benefits
  • A comprehensive health benefits package.
  • Opportunities for career advancement.
  • Supportive work environment with a focus on teamwork.
  • Employee discounts and perks.


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