Current jobs related to Service Writer - Landmark, Manitoba - Aplin and Associates Inc

  • Service Writer

    2 months ago

    Landmark, Canada Aplin and Associates Inc Full time

    Education: Secondary (high) school graduation certificate - Experience: 2 years to less than 3 years - or equivalent experience **Tasks**: - Address customers' complaints or concerns - Answer inquiries and provide information to customers - Arrange for billing for services - Arrange for refunds and credits - Maintain records and statistics - Obtain and...

  • Service Writer

    5 months ago

    Landmark, Canada Aplin and Associates Inc Full time

    Education: - Expérience: **Education**: - Secondary (high) school graduation certificate - or equivalent experience **Tasks**: - Address customers' complaints or concerns - Answer inquiries and provide information to customers - Arrange for billing for services - Arrange for refunds and credits - Maintain records and statistics - Obtain and examine all...

Service Writer

2 months ago

Landmark, Manitoba, Canada Aplin and Associates Inc Full time
About the Role

We are seeking a highly skilled Service Writer to join our team at Aplin and Associates Inc. As a Service Writer, you will be responsible for providing exceptional customer service and ensuring that our clients receive the best possible experience.

Key Responsibilities
  • Customer Service
    • Address customer complaints and concerns in a professional and courteous manner
    • Provide accurate and timely information to customers
    • Resolve customer issues in a fair and efficient manner
  • Record Keeping
    • Maintain accurate and up-to-date records of customer interactions
    • Track and analyze customer feedback and complaints
  • Communication
    • Communicate effectively with customers, colleagues, and management
    • Provide clear and concise information to customers
  • Problem Solving
    • Analyze customer issues and develop effective solutions
    • Collaborate with colleagues to resolve complex customer issues
Requirements
  • Education
    • Secondary (high) school graduation certificate or equivalent experience
  • Experience
    • 2 years to less than 3 years of experience in a customer service role
  • Skills
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment
    • Strong problem-solving and analytical skills
Working Conditions

The Service Writer will work in a fast-paced environment and will be required to work overtime as needed. The ideal candidate will be able to work independently and as part of a team.