Heavy Haulage Specialist
6 days ago
We are a leading provider of towing services, committed to delivering exceptional customer experiences and safe transportation solutions.
Job Title: Heavy Haulage SpecialistOverviewThis is an exciting opportunity for a skilled Heavy Haulage Specialist to join our team. As a key member of our operations team, you will be responsible for safely transporting vehicles and equipment using our fleet of tow trucks.
SalaryThe salary for this role is estimated at $60,000 - $80,000 per annum, depending on experience.
Responsibilities- Plan or adjust routes based on changing conditions, using computer equipment, GPS, or other navigation devices to minimize fuel consumption and carbon emissions
- Address customers' complaints or concerns in a professional and courteous manner
- Cook colleagues on new methods or work techniques to enhance overall performance
- Professionalism in customer service is essential, with a focus on delivering excellent results and building strong relationships with clients
- Arrange travel, related itineraries, and make reservations as needed
- Drive lighter, special-purpose trucks safely and efficiently
- Oversee the condition of the vehicle and inspect tires, lights, brakes, cold storage, and other equipment regularly
- Pay and receive payments for goods, ensuring accuracy and attention to detail
- Perform brake adjustments, emergency roadside repairs, and pre-trip, en-route, and post-trip inspections
- Perform preventive maintenance tasks to ensure the reliability and safety of our fleet
- Receive and relay information to central dispatch, providing timely updates and notifications
- Tarping and ensuring the safety and security of cargo during transport
- Transport and handle dangerous goods, adhering to all relevant regulations and guidelines
- Class 5/5F/G Licence (cars, small trucks, and other 2-axle vehicles)
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
- Physical stamina to handle heavy loads and work in a fast-paced environment
- Attention to detail and organizational skills, with the ability to prioritize tasks and manage time effectively
- Judgment and decision-making skills, with the ability to respond to emergency situations and resolve conflicts
- Competitive salary range: $60,000 - $80,000 per annum
- Opportunities for career advancement and professional growth
- Comprehensive training program, including on-the-job training and ongoing education
- Uniforms and personal protective equipment provided
- Meal allowances and travel expenses reimbursed
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