Heavy Haulage Specialist

6 days ago


Ottawa, Ontario, Canada Williams Towing Service Ltd. Full time
About Williams Towing Service Ltd.

We are a leading provider of towing services, committed to delivering exceptional customer experiences and safe transportation solutions.

Job Title: Heavy Haulage SpecialistOverview

This is an exciting opportunity for a skilled Heavy Haulage Specialist to join our team. As a key member of our operations team, you will be responsible for safely transporting vehicles and equipment using our fleet of tow trucks.

Salary

The salary for this role is estimated at $60,000 - $80,000 per annum, depending on experience.

Responsibilities
  • Plan or adjust routes based on changing conditions, using computer equipment, GPS, or other navigation devices to minimize fuel consumption and carbon emissions
  • Address customers' complaints or concerns in a professional and courteous manner
  • Cook colleagues on new methods or work techniques to enhance overall performance
  • Professionalism in customer service is essential, with a focus on delivering excellent results and building strong relationships with clients
  • Arrange travel, related itineraries, and make reservations as needed
  • Drive lighter, special-purpose trucks safely and efficiently
  • Oversee the condition of the vehicle and inspect tires, lights, brakes, cold storage, and other equipment regularly
  • Pay and receive payments for goods, ensuring accuracy and attention to detail
  • Perform brake adjustments, emergency roadside repairs, and pre-trip, en-route, and post-trip inspections
  • Perform preventive maintenance tasks to ensure the reliability and safety of our fleet
  • Receive and relay information to central dispatch, providing timely updates and notifications
  • Tarping and ensuring the safety and security of cargo during transport
  • Transport and handle dangerous goods, adhering to all relevant regulations and guidelines
Required Skills and Qualifications
  • Class 5/5F/G Licence (cars, small trucks, and other 2-axle vehicles)
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
  • Physical stamina to handle heavy loads and work in a fast-paced environment
  • Attention to detail and organizational skills, with the ability to prioritize tasks and manage time effectively
  • Judgment and decision-making skills, with the ability to respond to emergency situations and resolve conflicts
Benefits
  • Competitive salary range: $60,000 - $80,000 per annum
  • Opportunities for career advancement and professional growth
  • Comprehensive training program, including on-the-job training and ongoing education
  • Uniforms and personal protective equipment provided
  • Meal allowances and travel expenses reimbursed


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