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Customer Success Operations Manager

1 week ago

St Catharines, Ontario, Canada RECODemand Corp. Full time
Role Overview

We're seeking a highly skilled Customer Success Operations Manager to join our team at RECODemand Corp. This full-time position is responsible for delivering exceptional customer success experiences to our clients.

As a Customer Success Operations Manager, you'll work closely with each client to take them through the RECODemand program, which includes launching advertisements for real estate related webinars. Your focus will be on ensuring the program is set up correctly and continuously monitoring the progress of each client until they're done with the program.

Key responsibilities include:

  • Delivering customized training experiences to clients
  • Monitoring client progress and providing support as needed
  • Maintaining accurate records of client information
  • Collaborating with internal teams to ensure seamless delivery of services

We're looking for someone with 2+ years of experience in customer relations, a background in IT/technology, and strong digital marketing skills. If you're a strategic thinker who can drive customer success, this could be the perfect opportunity for you.