Digital Experience Director

2 months ago

Regina, Saskatchewan, Canada Brandt Full time
{"title": "Director of Web Experience", "description": "About Brandt

Brandt Group of Companies is a global leader in the industry, driven by a commitment to customer success. With operations in Canada, the USA, Australia, and New Zealand, we offer a diverse range of products and services that fuel our growth and innovation.

As a key player in the market, we are seeking an experienced Director of Web Experience to lead our digital transformation and drive business growth through innovative web solutions.

About the Role

The Director of Web Experience will be responsible for developing and executing a comprehensive web strategy that aligns with our business goals. This includes leading a team of web specialists, overseeing web touchpoints, and working with stakeholders to craft a seamless digital experience for our customers.

Key Responsibilities
  • Develop and lead a team of web specialists focused on building and operating a complex public web experience.
  • Develop, own, and promote Brandt's public web strategy, in consultation with key stakeholders across the company, and aligned with the company's strategic priorities.
  • Own the company's public web systems' design, implementation, and maintenance.
  • Design a scalable content integration process to support the growing needs of the business and the growing web team.
  • Act as the primary point of contact, head administrator, and internal expert on our web strategy and systems.
  • Work with stakeholders from executive, sales, sales support, information technology, customer support, and marketing departments to align company goals with web priorities.
  • Build and manage the day-to-day operations of the web team, including coaching, performance management, and mentorship.
  • Provide leadership and oversight of cost and resource scoping for large web projects and during normal business operations.
  • Integrate and reinforce data-driven decision-making and increase tracking of web analytics.
  • Report to the Vice President of Customer Experience.
Requirements
  • High degree of business acumen
  • Strong and wide-reaching technical ability
  • Exceptional organizational skills
  • Outstanding Interpersonal skills
  • Tech Industry experience
  • Ability to relocate to Regina, SK, Canada.
", "lang_code": "en-US"}

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