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Store Operations Manager
4 weeks ago
We are seeking an experienced Store Operations Manager to join our team at Moores. In this role, you will be responsible for leading the store team to achieve sales performance expectations through active coaching and development of a team selling environment.
About the Role:
As an Assistant Store Manager, you will partner with your Store Manager to assist in leading the store team members to achieve sales performance expectations. Your responsibilities will include working with your Store Manager to assist in recruiting, hiring, and training the store team members to deliver an exceptional customer experience.
Key Responsibilities:
• Inspire store team to achieve their best performance
• Execute to maximize growth and potential
• Create an engaged and inclusive store environment
• Elevate the customer experience through operational excellence
• Exceed customer expectations in all interactions
Leadership:
• Partners with Store Manager to assist in leading store staff to achieve sales, service, and operational expectations.
• Supports the Store Manager efforts to set clear performance expectations and to ensure the store team is trained in sales, customer service, and operations to meet company standard.
• Models company values and leads by example as an active coach.
• Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business opportunities.
Performance:
• Supports the Store Manager in the achievement of store business plans, including sales, customer service and operational goals.
• Assists the Store Manager in developing game plans and following up on execution to maximize sales and drive consistent performance results.
• Partners with Store Manager to present opportunities with fact-based information and recommendations while leveraging data (store reports) to make the right decisions.
Operational Excellence:
• Partners with Store Manager to ensure store schedule accuracy and proper staffing to effectively execute initiatives and operational tasks, while maintaining proper sales coverage to deliver on the customer promise.
• Assists Store Manager with training store staff on all internal operational functions.
Benefits:
The estimated salary for this role is $45,000 - $55,000 per year, based on location and experience. Additionally, you may have the opportunity to work between multiple store locations and across multiple brands.
