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Engineering Software Support Specialist
1 month ago
At WSP, we're seeking a talented IT Engineering Applications Specialist to join our dynamic team.
Job DescriptionWe value and are committed to upholding a culture of Inclusion and Belonging at WSP.
- A day in the life: Analyze and evaluate requests for engineering applications and systems based on user needs and requirements.
In this role, you'll be responsible for advanced support of BIM/CAD and engineering application software within WSP Americas.
Key responsibilities include:
- Collaborate with Business stakeholders, Engineering Software Support Team, and Information Management Team and contribute CAD/BIM expertise to help automate critical engineering processes to achieve efficiencies.
- Manage introduction and use of new and updated engineering software products within the WSP Americas business as well on large individual projects.
- Recommend use of appropriate engineering software tools and engineering document collaboration systems (e.g., BIM360/ACC, ProjectWise, ArcGIS, SharePoint Online).
- Participate and contribute in formalizing requirements, testing, and acceptance process for release of new Engineering applications, and coordinate successful deployment of applications onto client machines working with WSP's 3rd party managed Service Desk and on-site services teams.
- Help develop training and change management plans around the use and adoption of Engineering application tools and software across the business.
- Maintain technical support documentation, knowledgebase articles for Engineering application, and share related knowledge in an effective manner to team members and business users.
- Perform system testing, manage the UAT, the acceptance process for release of new Engineering applications, and coordinate successful deployment of applications onto client machines working with WSP's 3rd party managed Service Desk and On-Site Services Teams.
- Continually improve the processes around engineering application delivery working with WSP Partners.
- Assist in the management of licensing of engineering applications and associated reporting.
- Maintain comprehensive knowledge of industry trends and standards in engineering and design systems.
- Identify training requirements for users of various engineering software applications; recommend and coordinate training.
- Communicate with and support end-users.
$85,000 - $110,000 per year
About YouTo be considered for this exciting opportunity, you'll need:
- Degree in IT or Computer Science.
- Or 5-7 years supporting engineering applications.
- Experience with engineering software (including AutoCAD, Revit, ProjectWise, BIM360/ACC) is an asset.
- Must be able to work in a fast-paced environment.
- Excellent command of the English language (spoken and written).
- Proficiency in French and Spanish is highly desirable.
- High-level working knowledge of either ACC/BIM360, ProjectWise, SharePoint.
- Preferable previous experience working on major infrastructure projects.
- Experience in Digital Engineering processes and management practices.
Why WSP?
We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform, as well as great savings programs, and a clear vision for the future. At WSP, you'll find a collaborative culture and a workforce filled with genuinely good people who are doing humbly important work.
