Customer Service Professional

3 weeks ago


Sydney, Nova Scotia, Canada beBee Professionals Full time $30,000 - $45,000
Job Overview:

We are seeking a highly skilled and dedicated customer service professional to join our team at beBee Professionals in Sydney, Canada.

This role is perfect for individuals who thrive in fast-paced environments and have a passion for providing exceptional customer service.

About the Role:

The successful candidate will be responsible for handling customer inquiries via phone, email, and chat, as well as resolving any issues that may arise in a timely and professional manner.

You will also provide information about products and services, document customer interactions and feedback, and collaborate with team members to improve service processes.

Key Responsibilities:
  • Handle customer inquiries and resolve issues efficiently
  • Provide accurate product and service information to customers
  • Document customer interactions and feedback
  • Collaborate with team members to improve service processes
Requirements:

To be successful in this role, you will need to have a high school diploma or equivalent, previous experience in customer service or a related field, strong communication and problem-solving skills, and proficiency in customer service software and tools.

What We Offer:
  • A competitive hourly wage of $18-$22 CAD per hour
  • A comprehensive health benefits package
  • Opportunities for career advancement and professional growth
  • A supportive work environment with a focus on teamwork and collaboration
  • Employee discounts and perks


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