Customer Service Representative
1 week ago
Job Opportunity: Bilingual Receptionist
About IO Solutions Contact Center: We are a dynamic and growing company seeking a highly skilled and bilingual receptionist to join our team.
Job Summary: As the first point of contact for our customers, employees, and visitors, you will play a crucial role in creating positive impressions and ensuring a good experience for those who come to the reception desk.
Responsibilities:
- Answer phone calls and take messages
- Distribute incoming mail and welcome/direct visitors
- Ensure access security protocols are respected and manage loan of equipment and access cards
- Manage billing for lost equipment and assist Human Resources with administrative tasks
- Carry out reference checks on applicants and perform any other related tasks
Requirements:
- Fluently bilingual (English and French)
- Ability to multi-task and knowledge of Office suite (Microsoft Word, Excel, etc.)
- Excellent oral and written communication skills, neat and professional appearance, and dynamic and cheerful demeanor
- Good organizational and sense of discretion
What We Offer:
- Competitive salary and stability of employment
- Transport refund (terms and conditions apply)
- Employee discounts with IO Solutions partners
- Dynamic and challenging work environment
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