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Business Operations Manager
2 months ago
About the Role:
We are seeking a highly skilled Business Manager to join our team at Seasons Retirement Communities. As a Business Manager, you will be responsible for all aspects of office and clerical duties for residents and service team members.
Key Responsibilities:
- Provide initial face-to-face and telephone contact with residents, visitors, service team members, and community partners.
- Provide support to the community for all aspects of operations, including financial management, human resources, and administrative tasks.
- Manage all accounts payable, accounts receivable, billing, payments, move-ins, move-outs, resident increases, and other financial controls.
- Responsible for understanding policies, procedures, and legislation related to regulatory compliance and standards.
- Support Service Team members and leaders with scheduling, performance management, payroll, and understands Collective Bargaining agreement.
- Perform other duties as assigned.
Requirements:
- Covid-19 vaccination is mandatory.
- Minimum of two years of relevant experience in Seniors Housing or Hospitality, preference for Certification or Diploma in Administration.
- Strong Communication Skills; both oral and written.
- Exceptional Customer Service and Conflict Resolution skills.
- Current CPR & First Aid Certification.
- Class G/Class 5 driver's license with clear driver's abstract (Applicable to Ontario/Alberta).
What We Offer:
Seasons Retirement Communities is an equal opportunity employer and welcomes applications from all interested parties. In accordance with Season's Accessibility Policy, a request for accommodation will be accepted as part of Season's hiring process.
