Automotive Service Advisor

4 weeks ago

Brooks, Canada Davis Chevrolet GMC Buick Brooks Ltd Full time
Service Advisor Job Description

We are seeking a skilled Service Advisor to join our team at Davis Chevrolet GMC Buick Brooks Ltd. As a Service Advisor, you will play a crucial role in ensuring our customers receive exceptional service and support.

Key Responsibilities:
  • Provide excellent customer service and respond to customer inquiries in a timely and professional manner.
  • Assess customer feedback, enquiries, and complaints to deliver meaningful information and services.
  • Arrange for billing and issue receipts and other forms as needed.
  • Explain the type and cost of services offered to customers.
  • Perform general office duties, including receiving and logging complaints and receiving payments.
  • Sell merchandise and provide information to customers.
Requirements:
  • Secondary (high) school graduation certificate.
  • Valid driver's licence.
  • Excellent oral and written communication skills.
  • Ability to work in a fast-paced environment with tight deadlines.
  • Attention to detail and ability to work under pressure.
  • Client focus, efficient interpersonal skills, and reliability.
Work Environment:

Our Service Advisor will work in a private company, corporation, or industry setting, with a focus on providing exceptional customer service and support.

Experience:

Previous experience in a similar role is an asset, with a minimum of 7 months to less than 1 year of experience in a service-related field.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.

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