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Senior IT Application Specialist

3 weeks ago

Mississauga, Ontario, Canada Jace Holdings Ltd. Full time
About the Role

We are looking for a seasoned Salesforce Administrator with a proven track record of delivering high-quality solutions in a fast-paced environment. As a Bilingual Senior Application System Analyst, you will be responsible for providing advanced level support for our Salesforce Service Cloud platform, including troubleshooting, issue resolution, and system enhancements.

Key responsibilities will include:

  • Providing expert-level support for our Salesforce application, including troubleshooting and resolving complex issues
  • Developing and implementing system enhancements and improvements to increase efficiency and effectiveness
  • Collaborating with cross-functional teams to identify and document functional requirements, workflow, information sources, and system specifications
  • Maintaining up-to-date expertise in Salesforce Core Platform and mentoring team members

If you have a passion for technology, a keen eye for detail, and excellent communication skills, we want to hear from you