Customer Service Specialist

4 weeks ago


Prince George, British Columbia, Canada At Your Door Services Ltd Full time
  • Key Responsibilities:
  • Advise clients on advertising and sales strategies, leveraging industry knowledge to drive business growth.
  • Assist in creating engaging promotional materials, including brochures, reports, and newsletters.
  • Conduct surveys to gauge public opinion and attitudes, providing valuable insights for business development.
  • Address customer complaints and concerns, ensuring timely and effective resolutions.
  • Provide accurate information and answer inquiries, maintaining a high level of customer satisfaction.
  • Arrange billing for services and explain the type and cost of services offered.
  • Examine client feedback and inquiries to deliver meaningful information and services.
  • Log and address customer complaints, ensuring prompt responses.
  • Explain procedures, risks, and benefits to clients, fostering trust and understanding.
  • Personal Suitability:
  • Client focus and efficient interpersonal skills are essential for this role.
  • A team player with initiative, you will work collaboratively to achieve business objectives.

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