Software Development Manager
6 days ago
As a Software Development Manager for the Emergency Call Management site reliability engineering team (ECM-SRE), you will work directly with product and engineering teams to constantly improve reliability across our suite of public safety products.
Key Responsibilities- Lead and set direction and priorities for the SRE scrum team
- Broad understanding of the problems of our customers from business and technical perspectives to lead the team to develop E2E elegant solutions
- Provide timely feedback and alternative solutions to technical problems
- Provides updates to leadership team on team's progress, risks and issues based on data
- Effectively collaborates with technical leaders and stakeholders in a multi-team environment
- Bachelor's degree in Computer Science, Engineering, Information Technology, or related field; or equivalent work experience
- ~7+ years of professional experience with at least 2+ years as an engineering leader for an SRE, DevOps, systems engineering, or operational support roles
- ~ Triage of customer-reported incidents and problems to the proper software team, requiring troubleshooting and problem management skills
- Strong understanding of cloud computing, infrastructure-as-code, and best practices in deployment, monitoring, and maintenance
- Experience with automation tools, orchestration, and CI/CD pipelines
- In-depth knowledge of system monitoring tools and logging solutions
- Understanding of networking principles and security best practices
- Excellent leadership and team-building skills
- Ability to work on technical tasks (when required)
- Excellent communication and interpersonal skills, with the ability to articulate technical concepts to a non-technical audience
- Practical experience with the Agile framework
- Practical experience with observability and monitoring of products
- Experience in building cloud services (Azure, AWS, GCP or similar)
- Experience with Azure DevOps and GitHub
- Practical knowledge of one or more of the following technologies would be an additional asset: Java (preferred),.Net Core/C#, Angular, PostgreSQL, MS SQL Server, RabbitMQ / Kafka, Redis
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions.
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