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Pharmacy Assistant

2 weeks ago

Edmonton, Alberta, Canada Shoppers Drug Mart Full time

We are seeking a skilled Pharmacy Assistant to join our team. In this role, you will be responsible for assisting with the technical functions of dispensing prescriptions and participating in the maintenance and operations of the Pharmacy.

Key Responsibilities:
  • Provide exceptional customer service by greeting customers promptly and gathering prescription information according to established standards.
  • Perform duties in priority according to Role assigned on Role Assignment Schedule.
  • Refer all clinical inquiries to the pharmacist and set realistic customer expectations as to wait times.

Duties & Responsibilities:

  • Greet customer promptly and gather prescription information according to Standards.
  • Perform duties in priority according to Role assigned on Role Assignment Schedule.
  • Refer to the pharmacist all clinical inquiries.
  • Set realistic customer expectations as to wait times.
  • Locate and cash out prescriptions and any ancillary items.
  • Ensure customers requiring counseling are referred to the Pharmacist.
  • Maintain and control the cash register in the dispensary.
  • Adhere to all confidentiality and privacy requirements.

Administration:

  • Receive new and repeat prescription orders in accordance with Standard Operating Procedures.
  • Prepare and submit orders with the exception of controlled drugs and narcotics.
  • Adjudicate third-party billing, online and manage manual Third-Party Accounts.
  • Answer telephone and refer to a pharmacist when necessary.
  • Manage incoming faxes according to Pharmacy Standards of Practice.
  • Assist pharmacist in coordinating call backs.
  • Accurately file completed documentation as per Pharmacy Standards of Practice.

Prescription Workflow:

  • Assist in prescription preparation to company's standards and professional services.
  • Data entry for new prescriptions, and managing refill request processing.
  • Select medications to fill prescriptions according to Pharmacy Standards of Practice.
  • Efficiently count or measure, package, and label prescriptions, as per Pharmacy Standards.
  • Accurately enter and maintain appropriate data within the applicable Pharmacy systems.

Skills & Qualifications:

  • High School Diploma.
  • Diploma from a Pharmacy Assistant credited course preferred.
  • Previous Pharmacy Experience preferred.
  • Effective organizational skills, ability to multi-task.
  • Problem Solving Skills.
  • Strong attention to detail.

Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay, and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co-workers, customers, and community.