Investment Operations Coordinator
5 days ago
We are seeking a highly skilled Investment Operations Coordinator to join our team. As a key member of our Managed Accounts group, you will be responsible for managing account data and performing trading operations.
In this role, you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional client service. You will be responsible for implementing model changes from Investment Advisors and third-party sub-advisors, as well as identifying and resolving discrepancies between custodial systems and the trading platform.
Key Responsibilities:
- Trading and Modeling: Implementing model changes from Investment Advisors and third-party sub-advisors.
- Data Reconciliation & Reporting: Managing data transmission workflows, identifying and resolving discrepancies between custodial systems and the trading platform.
- Account Management Support: Assisting with daily service requests, clearing debits, and processing FX conversions.
- Compliance & Risk Oversight: Conducting post-trade review and auditing client holdings against model weights.
- Advisor Team Support: Monitoring incoming inquiries, providing first-point troubleshooting, and escalating unresolved issues as needed.
Requirements
- 1–3 years of experience in a Separately Managed Account (SMA) or Unified Managed Account (UMA) program.
- Strong service orientation, demonstrated through professional client interactions and high-quality service delivery.
- Experience with portfolio management tools or Envestnet is an asset.
- Proficiency in Microsoft Office Suite.
- Ability to work independently with minimal supervision.
- Strong attention to detail and accuracy.
- Excellent organizational, interpersonal, written, and verbal communication skills.
- Ability to perform effectively under time constraints and high-volume workloads.
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