Hospitality Services Specialist
2 weeks ago
As a Hospitality Services staff member at CMH Heli-Skiing & Summer Adventures, you will take a proactive approach to providing a high-quality guest experience. Your passion for hospitality and customer service will shine through in your daily interactions with guests, ensuring they feel welcome and valued throughout their stay.
Key Responsibilities
- Efficiently manage cleaning responsibilities daily, ensuring the safe handling of cleaning products and maintaining a clean and organized environment.
- Provide exceptional customer service to guests, responding to their needs and requests in a timely and professional manner.
- Support the culinary program by serving, clearing, and cleaning, ensuring a seamless and enjoyable dining experience for guests.
- Act as a leader within the hospitality department, taking initiative and supporting staff to ensure the highest level of service is maintained.
- Assist with radio duty and rescue response, supporting the ski program and ensuring guest safety.
Requirements
- First Aid Certificate, preferred.
- Food Safe Certification.
- Background in luxury hospitality or fine dining, preferred.
Working Conditions
Successful staff are intrinsically motivated by a passion for hospitality and creating memorable experiences with our guests.
Work Environment:
- This job is in Golden, BC. Employees are required to find their own accommodation and drive to the lodge 5 minutes from town for work shifts.
- Able to lift, carry, or otherwise move and position up to 20 pounds on an occasional basis.
- Manual dexterity to operate job-specific equipment on a constant basis.
- Able to work evenings, weekends, and holidays based on the needs of the business.
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