Hospitality Services Specialist

2 weeks ago


Vancouver, British Columbia, Canada CMH Heli-Skiing Full time
Position Overview

As a Hospitality Services staff member at CMH Heli-Skiing & Summer Adventures, you will take a proactive approach to providing a high-quality guest experience. Your passion for hospitality and customer service will shine through in your daily interactions with guests, ensuring they feel welcome and valued throughout their stay.

Key Responsibilities
  • Efficiently manage cleaning responsibilities daily, ensuring the safe handling of cleaning products and maintaining a clean and organized environment.
  • Provide exceptional customer service to guests, responding to their needs and requests in a timely and professional manner.
  • Support the culinary program by serving, clearing, and cleaning, ensuring a seamless and enjoyable dining experience for guests.
  • Act as a leader within the hospitality department, taking initiative and supporting staff to ensure the highest level of service is maintained.
  • Assist with radio duty and rescue response, supporting the ski program and ensuring guest safety.

Requirements
  • First Aid Certificate, preferred.
  • Food Safe Certification.
  • Background in luxury hospitality or fine dining, preferred.

Working Conditions

Successful staff are intrinsically motivated by a passion for hospitality and creating memorable experiences with our guests.

Work Environment:

  • This job is in Golden, BC. Employees are required to find their own accommodation and drive to the lodge 5 minutes from town for work shifts.
  • Able to lift, carry, or otherwise move and position up to 20 pounds on an occasional basis.
  • Manual dexterity to operate job-specific equipment on a constant basis.
  • Able to work evenings, weekends, and holidays based on the needs of the business.

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