About the Role:

We are seeking a skilled Beauty Advisor to join our team at Hudson's Bay. As a Beauty Advisor, you will be responsible for providing exceptional customer service and expertise in fragrances to our customers.

Key Responsibilities:

• Initiate service consultations by asking open-ended questions to learn the customer's preferences and needs.
• Build long-term partnerships and a client base through establishing and maintaining strong customer relationships.
• Promote sales of fragrances and provide information on new or existing products and services.
• Encourage sales by promoting the Hudson's Bay credit card and loyalty program to customers.
• Leverage product knowledge as a differentiating factor in the service experience.
• Understand the competitive market and be aware of trends and new products.
• Assist in the execution of special events, seasonal gift with purchase, and holiday programs.
• Act with customers in mind, possess great networking and relationship management skills.

Requirements:

• Proven consultative skills to provide information, advice, and guidance to customers on fragrances and services.
• A good knowledge of various fragrances and services available.
• Ability to conduct sit-down makeup and skincare consultations and demonstrate application.
• Commitment to providing excellence in customer service.
• Full flexibility with schedule (including evenings and weekends).

What We Offer:

• A people-focused culture of belonging where Reconciliation & Inclusion are integral to what we do.
• Employee Resource Groups that offer a unique opportunity to connect with diverse colleagues.
• Leadership coaching and development opportunities at all levels.
• A generous Associate discount of up to 40% off of top brands.

About Us:

Hudson's Bay is a leading retailer with a rich history of providing exceptional customer service and expertise in the retail industry. We are committed to creating a diverse and inclusive work environment that values our employees and customers.