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Business Systems Analyst

2 months ago


Ottawa, Ontario, Canada CMHC Full time
Job Title: Bilingual Business Analyst

We are seeking a highly skilled Bilingual Business Analyst to join our Business Optimization and Systems team at CMHC.

Job Summary:

The successful candidate will be responsible for analyzing and designing business systems, providing technical advice and recommendations, and ensuring changes are completed with buy-in of key stakeholders.

Key Responsibilities:
  • Analyze and understand business activities and systems, as well as their interactions with other internal and external activities and systems.
  • Help identify which business activities will be affected by system changes, and document the business requirements, training materials, process flows, and user stories for system changes.
  • Participate in User Acceptance Testing, ensuring timely development and execution of test cases related to the processes and systems.
  • Oversee the access provisioning and security for various systems, look after the inventory of security access roles, and perform audit control reviews.
  • Identify where automation can be used to streamline data processes and leverage those efficiencies in end-user systems.
  • Document procedures to ensure business continuity and knowledge transfer within the team.
  • Evaluate business change requests, triage, and monitor system defects, and recommend system enhancements while conforming to best practices.
Requirements:
  • A bachelor's degree or college diploma with a concentration in Business, Computer Science, Information Technology, Mathematics, or a related discipline, or relevant experience.
  • A minimum of three (3) years' experience analyzing or designing business systems or risk and decisioning platforms.
  • Experience providing specialized technical advice and recommendations with respect to Information Systems.
  • Experience with Excel and Power BI.
  • The ability to take initiative in completing multiple concurrent projects/tasks.
  • Demonstrated experience working in a team environment with technical support resources, business users, and external partners.
  • Bilingualism (English and French).
  • A PMP (Project Management Professional) or CBAP (Certified Business Analyst Professional) designation(s).
  • Relevant experience with Microsoft Cloud services, Mainframe applications.
  • Experience with SQL, Python, SAS.
  • Experience in both waterfall and Agile methodologies.
What We Offer:

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.

We're committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans, and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply.