Virtual Assistant

2 weeks ago


Mississauga, Ontario, Canada ONTARIO INC. Full time
Customer Support Specialist

At {company}, we are looking for a skilled Customer Support Specialist to join our team. In this role, you will be responsible for providing exceptional customer service through various communication channels. Your primary goal will be to resolve customer complaints in a timely and professional manner, ensuring that customers feel valued and supported.

Key Responsibilities:
• Respond to customer inquiries in a timely and professional manner
• Resolve customer complaints in a fair and consistent manner
• Collaborate with the sales team to provide customers with product information and promotions
• Maintain accurate records of customer interactions

Requirements:
• Excellent communication and problem-solving skills
• Ability to work in a fast-paced environment
• Proficiency in using customer support software
• Strong analytical and critical thinking skills
• Ability to work independently and as part of a team

We are looking for a highly motivated and detail-oriented individual who is passionate about delivering exceptional customer service. If you have a strong desire to help others and are looking for a challenging and rewarding role, we encourage you to apply.

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