Deli Department Manager
2 months ago
Job Summary:
The Deli Department Manager is responsible for overseeing the daily operations of the deli department at Highland Farms. This includes managing inventory, ensuring proper training and supervision of new employees, and maintaining a clean and organized store environment.
Key Responsibilities:
- Manage department inventory, in-stock position, pricing integrity, merchandising, labor, and other operational processes to company standards.
- Ensure all new department employees receive proper training and supervision.
- Effectively manage employees by efficiently scheduling personnel to meet the needs of the department based on business volume and workloads.
- Ensure the department is ready for business at all times and is in compliance with all Health & Product Standards.
- Provide exceptional customer service, including weighing, wrapping, and affixing price labels to products.
- Advise customers regarding the content and types of products available.
- Replenish supplies and rotate products in the display counter.
- Perform other tasks as required by management to meet business needs.
Requirements:
- 3-5 years grocery/supermarket experience in a deli environment, preferably in a supervisory or assistant supervisory role.
- Post-secondary education and/or experience in merchandising and/or business management is considered an asset.
- Excellent verbal and written communication, interpersonal, and problem-solving skills.
- Exceptional customer service skills with a talent for building customer loyalty.
- Strong motivational, leadership skills, and organizational abilities.
- Ability to work in a fast-paced environment.
- Able to operate in changing temperatures on a regular basis.
- Need to be able to work flexible shifts, including evenings, weekends, and holidays.
Working Conditions:
- Able to walk and stand for extended periods of time.
- Able to bend, squat, and lift occasionally.
- Ability to use sharp tools (e.g. knives) and meat slicing machines.
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